Guidelines To Maintain Roca Products:
To get the best results and the longevity of the product, Follow the below mentioned guidelines: • • Keep your product (specially chrome plated) free from any deposits & clean it with water-soaked soft towel or bathing soap solution once in a day or two to keep the plated surface clean. Use only non-acidic cleaning/detergent agents which contain no acids or chemicals such as flush cleaner. Avoid the use of salt or vinegar-based cleaning agents to remove scale or scale-related stains. They may damage the surface or finish of your Roca products. Always test your cleaning agents on an inconspicuous area on the product before applying it to the entire surface. Clean the aerators from time to time for a perfect foam flow of water from the fittings.
Protect your product from: • Water Scaling: Due to presence of minerals and salt in water, scaling is formed on the product if it is not cleaned regularly. The products should be cleaned gently at regular intervals. Also take extra care to clean the edges and corners of the products because these areas are more vulnerable for scale settling. The property of water being used is very important for your plumbing installations (pipes etc.), as well as for your own hygiene. Acid Fumes: When we clean the tiles or floors in the bathroom with cleaning agents which contain acids or chemicals, acid fumes are formed. Because the basic material used in the products is brass, brass being an alloy of copper reacts with these acid fumes. With the reaction, a green color layer is formed on the products resulting in damage to the outer finish or coating. Scratching while cleaning: Scratching or scrubbing occurs due to hard nature of cloth or coarse cleaning powder being used for cleaning. Use a gentle fluffy soft cloth for cleaning the surface. Atmospheric conditions: This condition applies mostly to salt content in the air in coastal area, sometime the air reacts with brass and black spots emerge on the surface of product. Therefore the product is required to be cleaned regularly. At the time of installation of the products, cover the products with the cloth covers provided in packaging or with polythene till the time you actually start using them.
Warranty Terms & Conditions:
1. 2. Roca offers ONSITE warranty on all the products as per warranty period. Warranty will be applicable only if the products at all times have been used & maintained according to the terms of this warranty and has not been improperly or negligently handled and is not maintained in accordance to maintenance guidelines given.